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Agreement template · Cleaning

Cleaning maintenance agreement template (free, editable)

Recurring cleaning agreements need a clear task list, rescheduling rules and what happens if something is broken.

Example wording · not legal advice

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Opens with cleaning visit items filled in. Add your price, renewal and cancellation terms.

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Sections every agreement needs

  • ☐Exactly what each visit includes, and how many visits a year
  • ☐What isn't included (parts, repairs, materials) and how those are priced
  • ☐The price, how it's billed (monthly or yearly) and what happens if a payment fails
  • ☐The term, whether it renews automatically, and how the customer is reminded before it does
  • ☐How to cancel, and what happens to visits already used or not yet used
  • ☐Any member discount, written as a clear rule rather than "discounts on everything"
  • ☐How you book visits, and what happens if the customer can't give access

Clauses specific to cleaning

Rooms and tasks

Each visit covers the rooms and tasks on the first page. Extra tasks (for example inside the oven or fridge) can be added at the listed price.

Rescheduling

Please give at least the notice shown on the first page to move a visit. Cleanings missed because we couldn't get in may still be charged. (Decide and state your rule.)

Breakages

Tell us within 48 hours if anything is damaged during a cleaning and we'll work with you to put it right.

Preview: first sections

Example wording

Cleaning Care Plan — Cleaning Maintenance Agreement

1. Who this agreement is between

This agreement is between [Business name] ("we", "us") and the customer named below ("you"), for the property at the service address below.

Customer name: ______________________ Service address: ______________________

Start date: ____ / ____ / ______

2. Your plan

Plan: Cleaning Care Plan. Price: [$ price] per year. This covers 26 scheduled recurring cleaning visits in each 12-month term.

3. What each visit includes

• Kitchen: counters, sink, appliance fronts, stovetop

• Bathrooms: toilet, shower, bath, sinks, mirrors

• Dusting reachable surfaces

• Vacuum and mop floors

• Empty trash cans

• Baseboards and door frames

4. Member benefits

• Same cleaner or team where possible

• Priority rescheduling

• Member price on one-off deep cleans or move-out cleans

Any member discount applies to the services and rates stated here, not to third-party products or permit fees.

5. What isn't included

• Who supplies products and equipment

• What isn't included (biohazards, heavy moving, outside windows above ground level)

• Skipped visits, holidays and cancellation notice

• Repairs, parts and materials are not included unless listed above. We'll always quote first and only go ahead with your OK.

Example wording, not legal advice. Consumer contract, automatic-renewal and cancellation rules vary by US state and Canadian province. Have a lawyer licensed where you work review this before you use it.

Fill in the rest →

Spell these out

  • !Who supplies products and equipment
  • !What isn't included (biohazards, heavy moving, outside windows above ground level)
  • !Skipped visits, holidays and cancellation notice
  • !That the price is set for the home's size and condition, and when it'll be reviewed

Before you write it

Price the plan first so the agreement matches what you can deliver.

Cleaning agreement questions

What should a cleaning maintenance agreement include?+

What each visit includes, how many visits a year, what isn't included (who supplies products and equipment), the price and billing, renewal and reminder terms, and how to cancel.

Can I use this template as-is?+

Treat it as a starting point. It's example wording, not legal advice. Contract, automatic-renewal and cancellation rules vary by state and province, so have a local lawyer review it.

Why no late-fee clause?+

Our templates deliberately leave out late fees and interest. If a payment fails, plan visits pause until it's sorted.

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