Why your new prices didn't reach existing jobs
Jobber's Products & Services list is a set of defaults. When you add a line item to a quote or job, Jobber copies the price at that moment. Changing the list later, by hand or with a CSV import using “Update existing items”, changes what new line items start with and leaves every existing job alone.
That's deliberate. In a community feature request ↗ from an owner with hundreds of recurring clients, Jobber staff confirmed price-list changes only apply to new line items, described that as intentional, and suggested the CSV export and re-import for the list itself. Existing jobs still need editing.
Before you touch Jobber: plan the rise
- 1
List what each recurring client pays now
Jobber's recurring jobs report ↗ lists your recurring jobs with their invoicing set-up. Get client, service, price and when the price last changed into a spreadsheet.
- 2
Decide who goes up and by how much
Paste the list into the free price-rise audit to see which lines sit below your target, an estimated yearly uplift and the notice dates for each region. Use the inflation calculator if you want a figure tied to US CPI since each client's last change.
- 3
Pick the effective date and check notice
Choose a date after the notice period for every client you're raising. The notice checker covers California, New York, Quebec, BC and other regions; some rules set a minimum and a maximum.
- 4
Send the letters
Say the new price, the date it starts, why in one line, and how to cancel or change. Trade templates: lawn care, cleaning, pest control, pool service, HVAC.
In Jobber: make the change
- 1
Update the Products & Services list
Export the list, change the prices, and re-import with “Update existing items” (or edit by hand). New quotes and jobs now start at the new prices.
- 2
Fixed-price recurring jobs: edit the job's line item
Fixed-price invoices pull the line items on the job, not the visits. Open the job, change the unit price on the job's line item, and save. Do it after the last invoice at the old price has been created and before the first one at the new price.
- 3
Per-visit recurring jobs: edit the first visit at the new price
Per-visit invoices pull each visit's line items. Open the first visit on or after the effective date, change the line item price, and choose “Save and update future visits” so every remaining visit gets it.
- 4
Leave the schedule alone
Editing a recurring job's schedule regenerates its upcoming visits, and Jobber warns that visit-level customisations are overwritten. If a client's schedule also needs changing, do that first, then change prices.
- 5
Spot-check
Open a few edited jobs and their next visit, then re-run the recurring jobs report to make sure nothing was missed.
Is there a bulk way?
Not in Jobber's own screens as of 29 October 2026: it's job by job. If you have a few dozen recurring clients, set aside an evening. With hundreds, the options are a developer using Jobber's API (Jobber publishes a GraphQL API for apps) or a third-party app built for bulk raises. We compare some of those on our comparison pages; check each app's current pricing and reviews before connecting it to your account.
Timing by trade
| Trade | Common moment to raise | Watch for |
|---|---|---|
| Lawn care | Before the first invoice of the new season | Seasonal agreements signed at a fixed price for the season |
| Cleaning | Start of a month, on per-visit jobs | Lots of small jobs: group them by service so edits are quick |
| Pest control | At plan renewal, or the next quarterly visit | Quarterly jobs mean one missed edit costs a whole quarter |
| Pool service | Start of a billing month | Chemical surcharges you might prefer as a separate line |
| HVAC and plumbing plans | At each member's renewal date | Agreements that fix the price for the term |
General information, not legal advice. Wrenchpost is not a law firm and doesn't give legal advice. Rules change and depend on your contract and your customer's location, so check with a qualified lawyer before relying on it.
Common questions
Does changing Products & Services update my existing recurring jobs?+
No. The list sets defaults for new line items only. Existing jobs keep the price they were created with until you edit them.
Can I bulk-edit recurring job prices in Jobber?+
Not in Jobber's own screens as of 29 October 2026. You edit each job, or use the API or a third-party app.
Fixed-price or per-visit: which do I edit?+
Fixed-price invoicing uses the job's line items, so edit the job. Per-visit invoicing uses each visit's line items, so edit the first visit at the new price and choose “Save and update future visits”.
Will my clients' past invoices change?+
No. Editing a job changes what's billed from then on. Check one edited job's next invoice to be sure it's set up the way you expect.
How much notice do I need to give?+
It depends where the customer lives and what your agreement says. California, New York, Quebec and BC have specific rules for ongoing service contracts. Use the free notice checker for dates. General information, not legal advice.
Sources · checked 29 October 2026
- Jobber Help: Products & Services list (CSV import and update) ↗
- Jobber Community: Feature request, price increases in Products & Services list ↗
- Jobber Help: Visits (edit line items, “Save and update future visits”) ↗
- Jobber Help: Recurring jobs ↗
- Jobber Help: Automatic payments ↗
- Jobber Help: Recurring jobs report ↗